Thursday, July 14, 2005

Where did my rampage go?

We had a recall on our brand new vehicle. I call the dealership to arrange a time to come in and have it fixed and they inform me that they won't have the part to fix it until the end of August because it's back ordered. She says this so nicely as I'm staring at a piece of paper that says the malfunctioning part can cause an accident. I'm imformed that my best bet is to call their consumer assistance number and complain.
Of course I do.

This is where I had a little run around with Felicia. Felica told me, and I quote, "That part isn't back ordered, it's back-ordered from Korea."
And there's a difference? I ask her to explain and she can't.
She tells me that I can have the dealership at least check to see if they are bad. Then what if they are bad? What am I going to do then? Felicia had no answer to that so I called the dealership back.
I was told that once the bearings are taken off, they can't put them back on and they can't give me a replacement vehicle until they can fix my van.
So I plead. After having been transferred through 4 different departments and talking to 5 different people about this, my head is ready to implode.
I took a page from my stepmom instead and told her I have 2 kids and I need a safe vehicle and asked if there was anything she could to help me.

Today my van is all better. They 'found' a part somewhere. I can go back to being completely oblivious when it comes to all things automotive.

I did get a new favorite saying courtesy of a dear friend:

Some people are like Slinkies. They're really good for nothing. But they bring a smile to your face when you push them down a flight of stairs.

We've been home from vacation for 10 days now and still not a peep from MIL. We were over at her house on Sunday, but she never showed up so we left. Their house makes me cry. I'm not a neat freak by any stretch of the imagination, but everytime I step in that front door all I can think about is how I want to clean it. I think she's been on a buying binge again. She buys clothes for the kids thinking how great the sale was- and it really is- but the kids won't be able to wear the clothes for another 5 years or so. At least she's happy.

Baby X called me 'mama' yesterday. I melted. Then when I put him to bed, he started fussing a little and he used 'mama' in this pathetic weepy voice. I thought I was never going to be able to walk away from that door! He was asleep in less than a minute but I still felt like crying. Stupid, I know.